TRADE CONDITIONS
 Glass wolf s.r.o.: Vape Wolves -online shop

Online shop based in Štúrovo, without operation. 
identification number: 56585659
registered in a commercial register kept Bratislava ,section:s.r.o., insert number:182488/B
for the sale of products and services through an online store located at an Internet address https://www.vapewolfs.com

First Introductory provisions

1.1 These terms and conditions (hereinafter referred to as „terms and conditions of trade “) of the company Glass wolf s.r.o , with its registered office hot, without operation, identification number: 56585659, registered in a commercial register kept Bratislava, section: s.r.o., insert No:1822488/B(hereinafter referred to as „seller“) are regulated in accordance with the provisions of § 1751 vol. 1 of Act no. 89/2012 Sb., of the Civil Code, as amended (hereinafter „Civil Code“) mutual rights and obligations of the Contracting Parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as „purchase contract “) concluded between the seller and another natural internet person (hereinafter referred to as „buyer The online store is kept by the seller on a website located at the Internet address https://vapewolfs.com (hereinafter referred to as „website “), through the website interface (hereinafter referred to as „web trade interface “).

1.2 The terms and conditions do not apply to cases where the person intending to purchase the goods from the seller is a legal person or a person who acts when ordering the goods in the course of his business or in the course of his or her self-employment.

1.3 Provisions different from business conditions can be eaten in the purchase contract. Different agreements in the purchase contract take precedence over the provisions of business conditions.

1.4. The provisions of the business conditions are an integral part of the purchase contract. The purchase contract and business conditions are drawn up in the Slovak language. The purchase contract can be concluded in Slovak.

1.5 The wording of the business conditions may be amended by the seller. This provision is without prejudice to rights and obligations arising for the duration of the previous wording of the business conditions.

Second User account

2.1 Based on the buyer’s registration on the website, the buyer can access his user interface. From its user interface, the buyer can order goods (hereinafter referred to as „user account“). If the web interface of the store allows it, the buyer can also order the goods without registration directly from the web interface of the store.

2.2 When registering on the website and ordering the goods, the buyer is obliged to state all the data correctly and truthfully. The information provided in the user account is required to be updated by the buyer in the event of any change. The information provided by the buyer in the user account and when ordering the goods is considered correct by the seller.

2.3 Access to the user account is secured by a username and password. The buyer is obliged to maintain the confidentiality of the information necessary to access his use account.

2.4 The buyer is not entitled to allow the use of the user account by third parties.

2.5 The seller may cancel the user account, especially if the buyer does not use his user account for more than [time period] or if the buyer breaches his obligations under the purchase contract (including business conditions).

2.6 The buyer notes that the user account may not be available continuously, especially with regard to the necessary maintenance of the seller’s hardware and software equipment, resp. with regard to the necessary maintenance of third-party hardware and software equipment.

Third Conclusion of the purchase contract

3.1 The entire presentation of the goods placed on the web interface of the store is of an informative nature and the seller is not obliged to conclude a purchase contract with respect to these goods. The provision of § 1732 sp. 2 of the Civil Code will not be used.

2.3 The trade web interface contains information on the goods, including the indication of the prices of the individual types of goods and the cost of returning the goods, if these goods cannot, by their very nature, be returned by the usual postal route. The prices of the goods are listed, including value added tax and all related fees. The prices of the goods remain valid for the time they are displayed in the web interface of the store. This provision does not limit the seller’s ability to enter into a purchase contract under individually eaten conditions.

3.3 The store’s web interface also contains information on the costs associated with packaging and delivery of goods. The information on the costs associated with the packaging and delivery of goods given in the web-based trade interface is valid only in cases where the goods are delivered within the territory of the Slovak Republic.

3.4 To order the goods, the buyer fills in the order form in the web interface of the store. The order form contains mainly information about:

3.4.1. ordered goods (ordered goods „inserted by “ buyer in the electronic shopping cart of the web interface of the store),

3.4.2. methods of payment of the purchase price of goods, data on the required method of delivery of ordered goods and

3.4.3. information on the costs associated with the delivery of the goods (collectively referred to as „order “).

3.5 Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer has placed in the order, even with regard to the buyer’s ability to detect and correct errors caused when entering the data in the order. The order will be sent by the buyer to the seller by clicking on the button „Order with payment obligation “. The information provided in the order is considered correct by the seller. Immediately after receiving the order, the seller will confirm this receipt to the buyer by e-mail, to the buyer’s e-mail address listed in the user account or in the order (hereinafter „buyer’s electronic address“).

3.6 The seller is always entitled, depending on the nature of the order (quantity of goods, amount of purchase price, estimated transport costs), to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).

3.7 The contractual relationship between the seller and the buyer arises from the delivery of the received order (acceptance), which is sent by the seller to the buyer by e-mail, to the address of the buyer’s e-mail.

3.8 The buyer agrees to use the means of communication at a distance when concluding the purchase contract. The costs incurred by the buyer using the means of communication at a distance in connection with the conclusion of the purchase contract (internet connection costs, telephone call costs) are borne by the buyer himself, and these costs do not differ from the basic rate.

4th Price of goods and payment conditions

4.1 The price of the goods and any costs associated with the delivery of the goods under the purchase contract can be reimbursed by the buyer by the following methods:

– cash on delivery at the place specified by the buyer in the order;

– cashless transfer to the account of seller no. SK5802000000005061706253 , run by a company CAUSE (hereinafter referred to as „seller’s account “) 

2.4 Together with the purchase price, the buyer is obliged to pay the seller also the costs associated with packaging and delivery of the goods in the agreed amount. Unless otherwise stated, the purchase price also understands the costs associated with the delivery of the goods.

3.4 The seller does not require a deposit or other similar payment from the buyer. This is without prejudice to the provision of Art. 4.6 business conditions with regard to the obligation to pay the purchase price of the goods in advance.

4.4 In the case of a cash payment or in the case of a cash payment, the purchase price is payable when the goods are taken over. 

4.5 In the case of a non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol. In the case of a non-cash payment, the buyer’s obligation to pay the purchase price is met at the time the relevant amount is credited to the seller’s account.

4.6 The seller is entitled, especially if the buyer does not receive additional confirmation of the order (Art. 3.6), require payment of the full purchase price before sending the goods to the buyer. The provision of § 2119 sp. 1 of the Civil Code shall not be used.

4.7 Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.

4.8 If this is common in the course of business or if it is so provided for in generally binding legislation, the seller shall issue a tax document – to the buyer in respect of payments made under the purchase contract. Tax document – the invoice is issued by the seller to the buyer after payment of the price of the goods and sent in electronic form to the electronic address of the buyer.

4.9 According to the law on the registration of sales, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online; in the event of a technical outage no later than 48 hours.

5th Withdrawal from the purchase contract

1.5 The Buyer notes that under the provisions of Section 1837 of the Civil Code, it is not possible, inter alia, to withdraw from the purchase contract for the supply of goods, which was adjusted according to the wishes of the buyer or his person, from the purchase contract for the supply of goods which are subject to rapid destruction, as well as for goods which have been irretrievably mixed with other goods after delivery, from the purchase contract for the supply of goods in closed packaging, which the consumer has selected from the packaging and, for hygienic reasons, it is not possible to return it and from the purchase contract for the supply of audio or video recording or computer program, in so far as it has broken their original packaging.

2.5 If this is not the case referred to in Art. 5.1 of the business conditions or another case where it is not possible to withdraw from the purchase contract, the buyer has, in accordance with the provisions of § 1829 sp. 1 of the Civil Code the right to withdraw from the purchase contract, within fourteen (14) days of taking over the goods, where the subject of the purchase contract is several types of goods or delivery of several parts, this period runs from the date of receipt of the last delivery of the goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. For withdrawal from the purchase contract, the buyer may use the model form provided by the seller, which forms an annex to the business conditions. Withdrawal from the purchase contract, the buyer may send, inter alia, to the address of the seller’s operation or to the e-mail address of the divestiture Vape Market-online shop. 

3.5 In the event of withdrawal from the purchase contract pursuant to Art. 5.2 business conditions, the purchase contract is canceled from the beginning. The goods must be returned to the buyer by the seller within fourteen (14) days of delivery of the withdrawal from the purchase contract to the seller. In the event of withdrawal from the purchase contract by the buyer, the buyer bears the costs associated with returning the goods to the seller, even if the goods cannot be returned due to their nature by the usual postal route.

4.5 In the event of withdrawal from the purchase contract pursuant to Art. 5.2 of the terms and conditions, the seller will return the funds received from the buyer within fourteen (14) days of the withdrawal from the purchase contract by the buyer, in the same way as the seller received them from the buyer. The seller is also entitled to return the funds provided by the buyer when the goods are returned to the buyer or otherwise, if the buyer agrees and does not incur additional costs for the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the funds received to the buyer before the buyer returns the goods or proves that he has sent the goods to the seller.

5.5 The right to compensation for damage caused to the goods is entitled to unilaterally set off against the buyer’s right to a refund of the purchase price.

6.5 In cases where the buyer has, in accordance with the provisions of § 1829 sp. 1 of the Civil Code the right to withdraw from the purchase contract, the seller is also entitled to withdraw from the purchase contract at any time, until the time of acceptance of the goods by the buyer. In this case, the seller will refund the purchase price to the buyer without undue delay, cashlessly to the account designated by the buyer.

5.7 In the event that a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with a binding condition that if the purchase contract is withdrawn by the buyer, the gift contract loses its effectiveness and the buyer is obliged to return the gift.

6th Transport and supply of goods

6.1 If the mode of transport is agreed on the basis of a special request from the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.

2.6 If the seller is obliged under the purchase contract to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods on delivery.

3.6 If, for reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a different way than stated in the order, the buyer is obliged to pay the costs associated with repeated delivery of the goods, resp. costs associated with another method of delivery.

4.6 When taking over the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier without delay. In the event of a sight of an infringed packaging indicating unauthorized intrusion into a consignment, the buyer does not have to take the consignment from the carrier.

5.6 Other rights and obligations of the parties in the carriage of goods may be adjusted by the seller’s special delivery conditions if issued by the seller.

7th Rear performance rights

7.1. The rights and obligations of the Contracting Parties with regard to the rights of defective performance are governed by the relevant generally binding legislation (in particular the provisions of Sections 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code and Act no. 634/1992 Sb., on consumer protection, as amended).

2.7 The seller is responsible to the buyer for the fact that the goods are not defects when taken over. 

Short-term consumption items (elf bar electronic cigarette) have a limited lifespan. The complaint will be filed via e-mail. You can only report a defective product at the time of download with the attached product error video. As the Elf Bar electronic cigarette cannot be considered as a durables, the failure of the product may be accepted if the failure was reported at the time of the takeover at the dispensing point or in the case of delivery to the address, throughout the day of delivery. The guarantee will be applied only in this case, in accordance with the above. The number of strokes when describing the product is indicative only. The suction intensity is individual. According to the product description, one pull of the suction capacity is equal to 0.3-0.45 seconds. For this reason, we do not accept any complaints regarding product capacity. The battery consumes more energy during use at 15 degrees Celsius and should therefore be considered as an influencing factor for the product. If the lower LED light flashes, this indicates that the battery has discharged naturally. For this reason, we do not accept complaints about the flashing of the light. The defective product is replaced depending on the warehouse. If the electronic cigarette is not in stock, you can choose the product in a given amount. The cost of return is borne by the customer. Returns can be made by mail in the original packaging. The consignor is responsible for any loss of the consignment. The complaint will be investigated within 15 (fifteen) working days of the notification of the return and arrival of the goods. These rights can only be exercised in the event of incorrect performance, not in the event of a failure caused by the consumer!and should therefore be considered as an influencing factor for the product. If the lower LED light flashes, this indicates that the battery has discharged naturally. For this reason, we do not accept complaints about the flashing of the light. The defective product is replaced depending on the warehouse. If the electronic cigarette is not in stock, you can choose the product in a given amount. The cost of return is borne by the customer. Returns can be made by mail in the original packaging. The consignor is responsible for any loss of the consignment. The complaint will be investigated within 15 (fifteen) working days of the notification of the return and arrival of the goods. These rights can only be exercised in the event of incorrect performance, not in the event of a failure caused by the consumer!and should therefore be considered as an influencing factor for the product. If the lower LED light flashes, this indicates that the battery has discharged naturally. For this reason, we do not accept complaints about the flashing of the light. The defective product is replaced depending on the warehouse. If the electronic cigarette is not in stock, you can choose the product in a given amount. The cost of return is borne by the customer. Returns can be made by mail in the original packaging. The consignor is responsible for any loss of the consignment. The complaint will be investigated within 15 (fifteen) working days of the notification of the return and arrival of the goods. These rights can only be exercised in the event of incorrect performance, not in the event of a failure caused by the consumer!The defective product is replaced depending on the warehouse. If the electronic cigarette is not in stock, you can choose the product in a given amount. The cost of return is borne by the customer. Returns can be made by mail in the original packaging. The consignor is responsible for any loss of the consignment. The complaint will be investigated within 15 (fifteen) working days of the notification of the return and arrival of the goods. These rights can only be exercised in the event of incorrect performance, not in the event of a failure caused by the consumer!The defective product is replaced depending on the warehouse. If the electronic cigarette is not in stock, you can choose the product in a given amount. The cost of return is borne by the customer. Returns can be made by mail in the original packaging. The consignor is responsible for any loss of the consignment. The complaint will be investigated within 15 (fifteen) working days of the notification of the return and arrival of the goods. These rights can only be exercised in the event of incorrect performance, not in the event of a failure caused by the consumer!These rights can only be exercised in the event of incorrect performance, not in the event of a failure caused by the consumer!These rights can only be exercised in the event of incorrect performance, not in the event of a failure caused by the consumer!

7.3 The provisions set out in Art. 7.2 of the commercial conditions shall not be used for goods sold at a lower cost per defect, for which a lower price would be agreed, for the wear and tear of goods caused by their normal use, for the goods used per defect corresponding to the rate of use or wear and tear of the goods he had when taken over by the buyer or if this results from the nature of the goods.
 7.4.The complaint is governed by the relevant provisions of the Civil / Commercial Code and the Consumer Protection Laws § 250/2007 Z.z. and 102/2014 Z.z. The customer is obliged to check the goods properly when taking over!
 7.5.The warranty does not cover defects in goods caused by their use contrary to the purpose of use, or instructions given in the instructions for use, mechanical damage, exposure of goods to hazardous consequences of thermal, or electromagnetic radiation, weather and environmental effects (moisture, dust, direct sunlight). , vibration), mechanical damage and unauthorized interference with goods.

IN in the event of an eligible/ proven defect in the goods covered by the guarantee, the customer has the right to repair or exchange it free of charge. The customer applies the complaint to the supplier: the address and contact numbers are given in the contact section.

8th Other rights and obligations of the Contracting Parties

8.1 The buyer acquires ownership of the goods by paying the full purchase price of the goods.

2.8 The seller is not bound in relation to the buyer by any codes of conduct within the meaning of the provision of § 1826 sp. 1 letter e) of the Civil Code.

8.3 Consumer complaints are handled by the seller via an electronic address vapewolfscom@gmail.com. The information on the handling of the buyer’s complaint will be sent by the seller to the buyer’s electronic address.

8.4 The relevant Slovak Commercial Inspectorate, with the seat of P., is designated for the out-of-court settlement of consumer disputes from the purchase contract. ABOUT. BOX 29, Baikal 21/A,827 99 Bratislava

8.5 European Consumer Center in the Slovak Republic, with its seat Mlynské Nivy 4924/44A, 82715 Bratislava, Internet address: https://esc-sr.sk/ is the contact point under Regulation (EU) No 1095/2010 of the European Parliament and of the Council 524/2013 of 21 May 2013 on the settlement of consumer disputes online

8.6 The seller is entitled to sell the goods on the basis of a trade license. Trade control is carried out within its scope by the competent trade office. Personal data protection area supervision is performed by the Office for the Protection of Personal Data. The Slovak trade inspection carries out, to a defined extent, inter alia, the supervision of compliance with Act no. 250/2007 Coll., On consumer protection, as amended.

8.7 The buyer hereby assumes the danger of changing circumstances within the meaning of § 1765 sp. 2 of the Civil Code.

9th Privacy

9.1. The protection of personal data of the buyer, who is a natural person, is provided by Act no. 18/2018 Z.z., on the protection of personal data, as amended.

2.9 The buyer agrees to the processing of this personal data: name and surname, address of residence, identification number, tax identification number, e-mail address, telephone number (hereinafter collectively referred to as „ personal data “).

9.3 The buyer agrees to the processing of personal data by the seller, for the purposes of exercising the rights and obligations from the purchase contract and for the purposes of keeping the user account. If the buyer does not choose another option, he agrees to the processing of personal data by the seller also for the purpose of sending information and business notices to the buyer. Consent to the processing of personal data in full under this Article is not a condition which would in itself prevent the conclusion of a purchase contract.

9.4 The buyer notes that he is obliged to state his personal data (when registering, in his user account, when ordering from the web interface of the store) correctly and truthfully and that he is obliged to inform the seller without undue delay of the change in his personal data.

9.5 By processing the personal data of the buyer, the seller can entrust the third person as a processor. Apart from the persons transporting the goods, the personal data of the seller will not be sold to third parties without the prior consent of the buyer.

9.6 Personal data will be processed indefinitely. Personal data will be processed in electronic form in an automated manner or in paper form in an unautomated manner.

9.7 The buyer confirms that the personal data provided are accurate and that he has been instructed that it is a voluntary provision of personal data.

9.8 If the buyer would consider that the seller or processor (Art. 9.5) carries out the processing of his personal data which is contrary to the protection of the private and personal life of the buyer or in breach of the law, in particular if the personal data are inaccurate with regard to the purpose of their processing, he may:

9.8.1 ask the seller or processor for an explanation,

9.8.2 require the seller or processor to remove the condition thus incurred.

9.9 If the buyer requests information about the processing of his personal data, the seller is obliged to sell this information to him. The seller has the right to request adequate reimbursement not exceeding the costs necessary to provide the information for the provision of the information in accordance with the previous sentence.

10th Sending business announcements and storing cookies

10.1. The buyer agrees to send information related to the seller’s goods, services or business to the buyer’s electronic address and further agrees to send business notices to the seller to the buyer’s electronic address.

10.2. The buyer agrees with the storage of the so-called cookies on his computer. In the event that the purchase on the website is possible and the seller’s obligations arising from the purchase contract can be fulfilled without the storage of the so-called cookies on the buyer’s computer, the buyer may withdraw the consent according to the previous sentence at any time.

11th delivery

11.1 The buyer can be delivered to the electronic address of the buyer.

12th Final provisions

12.1 If the relationship established by the purchase contract contains international (foreign) elements, the parties agree that the relationship is governed by Slovak law.

12.2 Choice of law under Art. 12.1 of the commercial conditions, the consumer is not deprived of the protection afforded to him by the provisions of the legal order from which it is not possible to deviate and which, in the absence of a choice of law, would otherwise be used under the provision of Art. 6 sp. 1 Regulation (EC) No 1/2003 of the European Parliament and of the Council Council Regulation (EC) No 593/2008 of 17 June 2008 on the law applicable to contractual binding relations (Rome I).

12.3 If certain provisions of the commercial conditions are invalid or ineffective, or become such, provisions shall be made instead of invalid provisions, the meaning of which shall be as close as possible to the invalid provisions. The invalidity or ineffectiveness of one provision is not affected by the validity of the other provisions.

12.4. The purchase contract, including business conditions, is archived by the seller in electronic form and is not accessible.

12.5 Seller’s contact details: e-mail address vapewolfscom@gmail.com, phone 0908127056.

In the studio, on 01.10.2024.